Seen a Charmi device that is broken, damaged or not working? Tell us here. You do not need an account.
If a device is sparking, smoking or hot to the touch, keep away from it and do not unplug anything yourself.
6 letters and numbers printed on the device. Leave it blank if you cannot see it.
Shop name, street or a landmark. Needed when there is no device code.
What is wrong, and anything that helps us find it.
A clear photo of the damage or the screen helps. JPEG, PNG, WebP or HEIC, up to 3.5 MB.
Include the + symbol, country code, and area code, for example +94 77 208 2227. We only use it to ask about this report.
Used only for this report.