Report a device problem

Seen a Charmi device that is broken, damaged or not working? Tell us here. You do not need an account.

If a device is sparking, smoking or hot to the touch, keep away from it and do not unplug anything yourself.

DevicePILOT2
Not this device?

Shop name, street or a landmark, if it helps.

What is wrong?

What is wrong, and anything that helps us find it.

A clear photo of the damage or the screen helps. JPEG, PNG, WebP or HEIC, up to 3.5 MB.

Include the + symbol, country code, and area code, for example +94 77 208 2227. We only use it to ask about this report.

Used only for this report.